And that means getting IT staff who can support the back ends and your users. Office and Office 365 are well-known and well-used products throughout all industries. I did use Libre Office but was just not comfortable. On a personal basis, I have used pretty much every Word Processing since WordStar, and many Email clients. If you can move the email off to the cloud, then the productivity packages that come with that are not overly expensive and could be better than outright license purchase and having to run Exchange on-prem/ And there are tax advantages versus buying full licenses (Operating Expenditure vs Capital Expenditure). A nice thing about this approach - you always have the latest version of the productivity software. You can buy a more expensive plan and get all the connectivity AND the desktop applications. Here in the UK, I pay £3.10/user/month which is a small business plan on an annual rate. The web apps are bundled into the lowest O365 plan. AND your IT department never, ever, ever, ever needs to patch or troubleshoot Exchange. Moving to the basic Office 365 package, you get the web applications PLUS Exchange mail boxes, Share Point space and Skype for Business. I like the flexibility it gives organisations. Although nothing is really free - you still have to support it and deal with any interop issues that come up. A 'Free' office package is certainly nice to have. If the people within your company are 100% satisfied with the limited functionality of Kingsoft and have never had any issues relating to compatibility, integration or required functions, then really there is no reason to pay for anything else. Say what you like about Microsoft but they spend ages fine-tweaking their software to give users the best experience possible, regarding the layout of the work screen, functions and features too numerous to mention, integration with other apps, security updates, online help and community support the likes of which Kingsoft Office will never be able to compete against. That said, I can compare Microsoft Office and Kingsoft Office just in general. Both are really good and have tons of advantages, but if you're never going to use any of the features than it's probably not worth it. Like saying should we go with Office 365 or Google Apps. But really it comes down to what your organization needs. At first glance this question looks like a bit of a joke, like comparing a push-bike with a Mercedes S-Class.
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